Posted time March 5, 2025 Location Ahmedabad, Bangalore, Chennai, Hyderabad, Pune Job type Full-time, Hybrid

Job Summary

  • The Microsoft Dynamics CRM Developer will be responsible for participating at an intermediate level in all phases of the development and maintenance life cycle for Dynamics CRM.
  • The ideal candidate will have hands-on experience with Dynamics CRM entities, MS Dynamics administration, workflows, configuration (including UI / form development โ€“ web + unified client interface), security, reporting / dashboards, migration, custom development (including Unified Service Desk), Omnichannel, web resources, data integrations, and CRM solution file management.
  • The candidate must have the ability to manage / prioritize multiple demands from a large user base across multiple departments. The candidate should have deep knowledge of Dynamics 365 CRM in all functional and technical areas.

Key Responsibilities

  • Participating in design and architecture sessions with key business users, gathering and documenting business processes and requirements for the system
  • Architecting the CRM system, related customizations and reports to model the business organizational process
  • Advising business users on best practices for CRM, development or integration processes
  • Balance business users requests and requirements with technical constraints
  • Building and configuring CRM forms, views, dashboards, workflows and Dynamics Portals
  • Developing SSRS reports using Microsoft SQL and FetchXML
  • Experience with D365 CDS PowerApps model, automating business processes with Microsoft Flow
  • Working with internal support members to resolve technical issues with servers, ETL packages, SQL, SSRS and other related technologies to the internal CRM system
  • Maintain code repository, Azure DevOps backlog and source control
  • Effectively utilize SDK and 3rd party tools such as XRMToolbox for administration of CRM system
  • Support of the application including fixing application issues

Position Requirements:

  • A Bachelor’s degree in Business, Computer Science or equivalent experience required
  • Strong written communications especially related to articulating technical specifications
  • 6-12 years of recent experience with Microsoft Dynamics 365 CE/CRM XRM projects
  • Experience in customizations, JavaScript, C#, .NET, HTML, Silverlight, MVC, SQL Server, SSRS including plugins, scripting and form creation
  • Experience with CRM API, REST/ODATA and soap ENDPOINTS
  • Strong understanding of and ability to configure security groups, roles and teams
  • Comfortable using Visual Studio, Azure DevOps, source control, CRM SDK
  • SSIS or other ETL technologies using Scribe

Desired Skills

  • Knowledge of the O365 platform as it pertains to feature sets that integrate with Dynamics CRM solutions including SharePoint, Mobility
  • Developing Azure Logic and Azure Functions
  • Familiarity with Data Export Service and Azure SQL
  • Microsoft Certifications on Dynamics 365 CE/CR
  • Microsoft Certifications on Dynamics 365 CE/CRM preferred

Skills

  • ERP MS Dynamics
  • CRM / Contact History
  • RDBMS Database – MS SQL
  • ETL
  • ERP MS Dynamics