Job Summary
- The Microsoft Dynamics CRM Developer will be responsible for participating at an intermediate level in all phases of the development and maintenance life cycle for Dynamics CRM.
- The ideal candidate will have hands-on experience with Dynamics CRM entities, MS Dynamics administration, workflows, configuration (including UI / form development โ web + unified client interface), security, reporting / dashboards, migration, custom development (including Unified Service Desk), Omnichannel, web resources, data integrations, and CRM solution file management.
- The candidate must have the ability to manage / prioritize multiple demands from a large user base across multiple departments. The candidate should have deep knowledge of Dynamics 365 CRM in all functional and technical areas.
Key Responsibilities
- Participating in design and architecture sessions with key business users, gathering and documenting business processes and requirements for the system
- Architecting the CRM system, related customizations and reports to model the business organizational process
- Advising business users on best practices for CRM, development or integration processes
- Balance business users requests and requirements with technical constraints
- Building and configuring CRM forms, views, dashboards, workflows and Dynamics Portals
- Developing SSRS reports using Microsoft SQL and FetchXML
- Experience with D365 CDS PowerApps model, automating business processes with Microsoft Flow
- Working with internal support members to resolve technical issues with servers, ETL packages, SQL, SSRS and other related technologies to the internal CRM system
- Maintain code repository, Azure DevOps backlog and source control
- Effectively utilize SDK and 3rd party tools such as XRMToolbox for administration of CRM system
- Support of the application including fixing application issues
Position Requirements:
- A Bachelor’s degree in Business, Computer Science or equivalent experience required
- Strong written communications especially related to articulating technical specifications
- 6-12 years of recent experience with Microsoft Dynamics 365 CE/CRM XRM projects
- Experience in customizations, JavaScript, C#, .NET, HTML, Silverlight, MVC, SQL Server, SSRS including plugins, scripting and form creation
- Experience with CRM API, REST/ODATA and soap ENDPOINTS
- Strong understanding of and ability to configure security groups, roles and teams
- Comfortable using Visual Studio, Azure DevOps, source control, CRM SDK
- SSIS or other ETL technologies using Scribe
Desired Skills
- Knowledge of the O365 platform as it pertains to feature sets that integrate with Dynamics CRM solutions including SharePoint, Mobility
- Developing Azure Logic and Azure Functions
- Familiarity with Data Export Service and Azure SQL
- Microsoft Certifications on Dynamics 365 CE/CR
- Microsoft Certifications on Dynamics 365 CE/CRM preferred
Skills
- ERP MS Dynamics
- CRM / Contact History
- RDBMS Database – MS SQL
- ETL
- ERP MS Dynamics