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DevOps and Agile: The Future of Digital Transformation

DevOps and Agile: The Future of Digital Transformation

by admin | Sep 25, 2024 | Blogs, Digital Transformation

Organizations must have an organized strategy to ensure the transition is successful. 1. Assess Organizational Readiness – Evaluate current software development and operational workflows, identify areas where manual intervention….

The Talent Advantage: How GCCs Access and Leverage Global Talent Pools

The Talent Advantage: How GCCs Access and Leverage Global Talent Pools

by admin | Sep 25, 2024 | Blogs, GCC as a service

Businesses are no longer constrained by geographical boundaries in the increasingly connected world of today. Global Capability Centers (GCCs) that provide resources to businesses access to world, have become strategic….

Hotel Chain: In-Room Technical Support Optimization

Hotel Chain: In-Room Technical Support Optimization

by admin | Sep 25, 2024 | Case Studies

A US-based hotel chain with over 600 properties across the southern, Midwest, and western regions was facing significant challenges with their technical support infrastructure…

US-based Aviation Service Provider: HR Operations Excellence

US-based Aviation Service Provider: HR Operations Excellence

by admin | Sep 16, 2024 | Case Studies

A US-based aviation service provider with over 192 locations and over a billion in revenue was encountering significant operational challenges:
The company struggled to scale its labor-intensive HR…

Telecom Fulfillment Provider: Outsourcing and Automation Success

Telecom Fulfillment Provider: Outsourcing and Automation Success

by admin | Sep 16, 2024 | Case Studies

A US-based telecom fulfillment provider with 127 locations nationwide faced significant operational challenges: Struggled to scale up operations to meet the labor-intensive demands of the business. Failed to…

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  • Going Global, Strategically: Why GCCs Built on the BOT Model Win

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